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FREQUENTLY ASKED QUESTIONS

HOW CAN I RENT A SCOOTER?

There are 2 ways to rent a scooter.
The first is by making a reservation through the website www.scooter2ridenaxos.gr and the second by phone at +30 22850 25435 and +30 6944994584

WHAT DO I NEED TO RENT A SCOOTER?

You must have a motorcycle license corresponding to the category of scooter you want to rent (see below) issued at least one year before the date of the scooter rental and valid, ID or passport and credit card or cash (depending on the category of the scooter) for warranty

I HAVE A CAR LICENSE (B), CAN I RENT A SCOOTER?

Yes, under conditions. To rent a scooter you must have a moped or motorcycle driver’s license or have a car license for more than 6 years with the age of (27) to rent a 50cc scooter or have a car license for more than 6 years with the age of (27) and mention the code “121” on the license to rent a scooter up to 125cc or have a car and moped license for more than 4 years with completion of age (27) to rent a scooter up to 125cc.

WHICH CATEGORIES OF DIPLOMA CORRESPOND TO THE CUBES OF THE SCOOTER I CAN RENT?

With the new European legislation, the motorcycle driving license categories are 4.

a. CATEGORY AM: is the category for mopeds (up to 50 cubic meters)
b. CATEGORY A1: scooter up to 125cc
c. CATEGORY A2: scooters up to 35kw (400-500) cubic
d. CATEGORY A: unlimited cubic scooters

I DAMAGED THE SCOOTER I RENTED, WHAT SHOULD I DO?

In the event of a breakdown of the scooter, you should immediately call Scooter 2ride.

I HAD AN ACCIDENT WITH THE SCOOTER I RENTED, WHAT SHOULD I DO?

In the event of an accident with the scooter, you should immediately call Scooter 2ride +30 6944994584 , as well as the local police +30 22850 22100 to register the accident or the main office +30 22850 25435.

CAN I RENT A SCOOTER FOR A FEW HOURS?

Yes, but the minimum billing period for renting a scooter is 1 day (24 hours)

I DON'T HAVE A HELMET, WHAT SHOULD I DO?

Fortunately nothing! Scooter 2ride provides a helmet for you and your passenger absolutely FREE

IS PETROL INCLUDED IN THE PRICE OF RENTALING A SCOOTER?

No, it is not included. Fuel costs are borne exclusively by the lessee. The renter is obliged to return the scooter with the contents of the tank as when he received it.

HOW CAN I PAY FOR THE RENTAL OF A SCOOTER?

There are 3 payment methods for renting a scooter:

a. in cash upon receipt of the scooter
b. with a VISA or MASTERCARD credit or debit card
c. by depositing into a bank account before receiving the scooter

IS IT POSSIBLE TO CANCEL MY BOOKING AFTER IT IS CONFIRMED?

Yes, you can cancel your reservation under certain conditions. Consult the cancellation policy.

SECURITIES

WHAT IS THIRD PARTY INSURANCE?

All vehicles include third party insurance. in the event of an accident, third party insurance covers the cost of the damage you have caused to the other vehicle. you are responsible for any damages caused to the rental vehicle.

WHAT IS CDW INSURANCE?

In the event of an accident, the insurance c. d. w. (collision damage waiver) enables the renter to pay up to a certain excess amount depending on the vehicle category.

NEVER COVERED BY INSURANCE?

There is no insurance cover if the driver is under the influence of alcohol, drugs of any kind or commits any offences. The driver is responsible for all parking and traffic violations during the rental period. Driving a vehicle on sand, beach, dry/salt ponds or off-road is not allowed. All vehicles are allowed to drive on paved roads. In the event of an accident, a police report is required.

PLEASE NOTE that there is no insurance coverage for damage caused to the tires, mirrors, exhaust and underbody of the vehicle. Also, there is no insurance coverage in case the key is lost.

REQUIRED DOCUMENTS

I DON'T HAVE A HELMET, WHAT SHOULD I DO?

Fortunately nothing! Scooter 2ride provides a helmet for you and your passenger absolutely FREE

IS MY DRIVING LICENSE VALID IN GREECE TO RENT A SCOOTER?

For European citizens, you can follow the link http://eur-lex.europa.eu/legal-content/ES/TXT/?uri=CELEX:32014D0209. For non-EU citizens, please send us your driving license by email.

CAN I PROCEED WITH A BOOKING WITHOUT HAVING A CREDIT CARD?

Of course, you can make a reservation without having a credit card by sending a bank deposit. Please note that you will need a guarantee to rent the vehicle locally. For any question do not hesitate to contact, at any time, at the following email address scooter2ridenaxos@gmail.com

WHERE CAN I ISSUE AN INTERNATIONAL LICENSE IF I AM ALREADY IN NAXOS AND AM A FOREIGN CITIZEN?

You can issue your international driving license online. One of the sites that our customers often use is https://e-ita.org/.

CAN I TERMINATE MY CONTRACT BEFORE THE AGREED QUIT DATE STATED IN THE CONTRACT?

You can return the vehicle earlier and in the same condition as you rented it, but you cannot receive compensation.

IS IT EASY TO DRIVE A SCOOTER FOR THE FIRST TIME?

Driving skills are tested and verified by the appointed authorities. To drive a vehicle you must have the corresponding driving license. However, we would like to clarify that we always recommend our guests have plenty of experience riding two wheels before renting, as stability ability can be difficult without prior use.